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Course

Communicating Effectively (using Emotional Intelligence)

Date: 13 and 14 August
Time: 9am - 5pm
Venue: #03-03 Ultro Building,  5 minutes walk from Changi Expo MRT
Refreshments: Two tea breaks and lunch daily
Fee: S$588/- (No GST) ($488 plus $100/- for proprietary Emotional Intelligence Report and materials) - After SDF funding SMEs pay $532 while non-SMEs pay $560
  Please register by 31 July for the August course.

Registration

 
Please register in one of the following ways:
 

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Emails us

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Fax
Information for overseas participants
 
For clarification, please call
Merle at (+65) 6581 0970 or email her.

Please make out cheque payments to 'TriLife Communications'  and send them to:

TriLife Communications, Woodlands Central Branch Post Office, P O Box 116, Singapore 917307

Location of Training Venue

 

Association of Aerospace Industries Singapore (AAIS)

1 Changi Business Park Ave 1,

#03-03 Ultro Building

Singapore 486058

 

See Map/MRT/Parking details

 

Other Courses

Writing Professional Letters and Email
Achieving Higher Performance Customer Service Using Emotional Intelligence
Presenting Like a Professional
Writing Brilliant Reports, Proposals and Staff Papers
Efficient Minutes Writing
Perfecting Your Grammar
Speaking English with Correct Pronunciation

Student Courses

 
Composition Writing Success for Primary 3/4/5/6 students
Essay Writing Success for Secondary and Junior College students
Comprehension Success for Primary, Secondary and Junior College students, please email Merle.
Grammar Success for Primary, Secondary, Junior College and adult levels, please email Merle.
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"The course on "Communicating Effectively" exceeded my expectations in terms of course contents/techniques. Thank you for being such friendly trainers. I really appreciate the open sharing and I gained valuable lessons on knowing & understanding myself and assessing what I want in life." Ms Joanne Tye, Tax Academy of Singapore (What is Emotional Intelligence?)

 

Have more satisfying work and social relationships

All work, as well as personal and social interaction is carried out by communicating with others.

Yet many of us lack the necessary communication skills to communicate effectively.

This can often result in miscommunication and misunderstandings, which can lead to errors and low morale, and contribute to lower productivity and loss of profits.

There is a way to rectify such costly effects - by training in communication skills.

You'll learn how to communicate effectively using Emotional Intelligence in our 2-day course. This is a life-changing course.

You'll learn how to really listen, be genuine, relate to others and build rapport which leads to better working relationships, fewer errors and higher morale.

Before the course starts, you'll fill out an online emotional intelligence questionnaire, which generates a report. This report identifies communication areas you will improve on during the course.

Sign up for our course today and develop rewarding relationships at work and in personal and social situations.

 
What you learn:

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Be aware of the part beliefs play in communication

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Realise how we victimise ourselves through poor communication

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Identify barriers to effective communication and understand ways to overcome them

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Learn how we and others communicate

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Apply active listening skills

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Build rapport with others

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Speak from a centred authentic position

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Communicate at different levels and situations
 
How you learn:
 

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Lectures

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Discussions

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Role Play

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Activities

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Reflection
 
Who should attend:

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Anyone who comes into contact with people on a daily basis and who needs to practice interpersonal communication.
 
What our participants say:

“Centring myself really brings out the truth within myself.”

“Speak with feelings is very special and help me realise myself.”

“Speak from my heart helped me speak with feeling and more frankly but not offensively.”

"Highly competent trainer and approachable."

The trainer, is very friendly, open and helpful.”

The trainer is competent and shares her experience with us.”

“The whole course was useful especially the part that brings out feelings that was almost forgotten.”

“Speaking from the heart taught me to ‘open up’.

 
Profile of our Trainer, K Rajamanikam (Raja)
 
Consultant/TrainerK. Rajamanikam (Raja) has 18 years experience training adults in English and Business Communication skills.

He has been conducting both spoken and written communication courses for clients such as MINDEF, HDB, NEA, ITE, CAAS and PSB. Some of these courses are:

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Public Speaking

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Essential Communication Skills

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Train-the-trainer

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Business Communication

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Writing Letters and Email

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Writing Reports, Proposals and Staff Papers

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Writing Minutes of Meetings

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English Language
 

He brings his vast experience coupled with his training in Neuro-Linguistic Programming (NLP) - as he is a Master Practitioner in the field - to bear in developing and teaching this course.

Participants to Raja’s courses have consistently rated him as ‘Excellent’.

He is also a local author who has published more than 60 books including fiction and supplementary books for the English Language.

 
Profile of our Trainer, Ms Merle Celine Magness
 

Director/TrainerMerle Celine Magness holds a BA (Distinction) from the University of South Australia in Communication and Media Management and has been trained as a trainer in The Singapore Institute of Management’s Course Leader’s Course.

She has been certified to conduct Emotional Intelligence training by The 6 Seconds Organisation, USA. She has developed this course using various aspects of Emotional Intelligence, which are vital for excellent communications.

She also holds a certificate in ‘Teaching English as a 2nd or Other Language’ from the Regional English Language Centre.

She is experienced in conducting English Languages Courses for adults in the public and private sector and she has written English educational supplementary books for Primary and Pre-University levels.

Participants in her courses have commented that she is a good trainer and is fun and friendly.

 
P/S: We also conduct customised in-house courses. Please call Merle at (65) 6581-0970 or email her for a discussion.

Copyright: TriLife Communications 1997 - 2008

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